Privacy Policy

1. Introduction

Welcome to DatingKaro (HIKIZO Private Limited).
We are a Bangalore-based company providing a location-based dating platform that helps people connect when their paths cross.
We respect your privacy and are committed to protecting your personal information in compliance with:
– The Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
– The principles of the upcoming Digital Personal Data Protection Act, 2023

By using DatingKaro, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our app:

a. Personal Information (you provide):
– Name, email address, phone number
– Date of birth, gender, profile photo(s)
– Account login credentials

b. Sensitive Personal Data:
– Location (real-time & background, with your consent)
– Sexual orientation (if you choose to provide it)

c. Automatically Collected Data:
– Device type, IP address, app version
– Usage data (pages viewed, matches, chat activity)

3. How We Use Your Information

We process your information for:
– Account creation & profile management
– Matching & recommendations based on preferences and location
– Safety & moderation, including fraud prevention and content review
– Communications – sending notifications, service messages, and updates
– Analytics & improvements to enhance user experience
– Legal compliance as per Indian law

4. Legal Basis for Processing

We process your data based on:
– Your consent (which you can withdraw anytime)
– Performance of a contract (providing our service)
– Legitimate interests (safety, fraud prevention, service improvement)
– Legal obligations

5. Sharing Your Data

We may share your data with:
– Service providers (cloud hosting, analytics, payment gateways)
– Law enforcement or regulatory authorities when required by law
– Other users (only the information you choose to make public in your profile)

We do not sell your personal information to advertisers.

6. Security Measures

We take reasonable security measures including:
– Data encryption in transit and at rest
– Two-factor authentication for admin access
– Regular security audits and vulnerability testing

However, no method of transmission or storage is 100% secure.

7. Your Rights

Under Indian privacy laws, you have the right to:
– Access your personal data
– Request correction or updates
– Request deletion of your data
– Withdraw your consent
– File a complaint with our Grievance Officer

8. Data Retention

We keep your personal data only as long as necessary to provide our services or as required by law.
If you delete your account, we will delete or anonymise your data within 30 days, unless retention is required for legal reasons.

9. Children’s Privacy

Our service is for users 18 years and above.
We do not knowingly collect data from minors. If we discover that a minor has registered, we will delete the account immediately.

10. Cross-Border Data Transfers

If your data is processed outside India, we will ensure adequate protection in compliance with Indian data transfer rules and obtain your consent when necessary.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. We will notify you through the app or email before changes take effect.

12. Grievance Officer

In accordance with Rule 5(9) of the IT Rules, 2011:

Email: Support@hikizo.com
Address: 552, 16th Main Rd, Sector 4, HSR Layout, Bengaluru, Karnataka 560102
Phone: +91 95388 99975

By continuing to use DatingKaro, you acknowledge that you have read, understood, and agreed to this Privacy Policy.